Returns & Exchanges
At The Coffee Club, we want you to love every brew. If you are not satisfied with your equipment or receive a damaged roast, we offer easy returns within 30 days of purchase.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why you would like to return the item.
Prepare the Package
Place the unused coffee equipment or sealed coffee bags back in their original packaging to ensure they are protected during transit.
Ship It Back
Affix the prepaid shipping label provided by our team to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality team inspects the returned items, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing